How we work
Five stations for every order, from quotation to receiving report and beyond.
We follow the order station by station and set out, at each one, what we need from you, what we send back and the station documents.
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Request for quotation or tender
We receive the request for quotation or the tender documents, review the specification with the manufacturer and return a matching technical and commercial quotation.
What we need from you Technical specification or datasheet, quantities, required delivery date and tender number, if any.What we send back A technical and commercial quotation matching the specification, with lead time, country of origin and a compliance table.- Request for quotation
- quotation
- compliance table
- manufacturer's datasheet
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Order to the manufacturer
We place the order with the manufacturer through the group's agency network and follow production through to the notice of readiness.
What we need from you Purchase order or award letter, and any change to the specification after the award.What we send back Order acknowledgement, production schedule and notice of readiness for inspection.- Purchase order
- order acknowledgement
- production schedule
- statement of origin
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Inspection, documents, shipping and customs
We arrange third-party inspection at origin where required, have the certificate of origin legalised by the Iraqi embassy, and ship the material and clear it through customs to Kirkuk.
What we need from you The inspection body and scope, if the contract sets them, and shipping and documentation instructions.What we send back Inspection report, legalised certificate of origin, bill of lading and arrival notice.- Manufacturer's certificate
- third-party inspection report where required
- embassy-legalised certificate of origin
- bill of lading
- packing list
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Delivery at site
We deliver the material at your site in Kirkuk or northern Iraq with its complete file, and sign the receiving report with you.
What we need from you Delivery location, receiving party and site-entry date.What we send back Delivery notice, signed receiving report and final invoice.- Delivery note
- packing list
- receiving report
- invoice
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After-sales and spares
After receipt we remain the order's point of reference: we supply spares, refer technical queries to the manufacturer and follow up on the warranty.
What we need from you Part number, nameplate photo or description of the fault.What we send back Spares quotation, the manufacturer's technical reply and warranty follow-up.- Warranty certificate
- spare-parts list
- manufacturer correspondence
Documents and standards
Every order arrives with its file: the manufacturer's certificate, the inspection report where required, the legalised certificate of origin and the packing list; the file closes with the receiving report.
Order documents
- The manufacturer's certificate for every item, including EN 10204 3.1 per heat number for piping, fittings and flanges
- A third-party inspection report at origin where the contract requires it
- A certificate of origin legalised by the Iraqi embassy in the country of manufacture
- Packing list, bill of lading and commercial invoice
Where it starts
A local order to be quoted?
The specification and quantities are enough to start; the Kirkuk office takes care of pricing and lead time.